Frequently Asked Questions
Everything you need to know about shopping at Leader Online.
What are your standard shipping times for furniture?
Most in-stock furniture items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.
What is your return policy for home decor?
You can return unused home decor items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Are your products covered by a warranty?
All Leader Online furniture pieces come with a standard 1-year limited warranty against manufacturing defects to ensure your peace of mind.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link and carrier information to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm to help you furnish your home now and pay later.